11/10 manager had the patience as he waited for me to wake up to add him and he even waited an additional hour because I was searching for pc, now that's customer service, if I want another Roblox skin/item, I know where to buy, thanks ggheaven
So it is noted on their website that u get a refund when u don´t get your order after 24hours and I can tell you guys that it is really no problem to get it. There are no annoying questions or stuff like that. I btw got my refund because my item was out of stock so even in this situation u get a refund which is insanely nice. Only can recommend.